Delivery Information

Delivery shall be made through a reputable national/international courier service provider. Standard delivery time to all destinations should be expected. Standard delivery charges as quoted by the courier company shall be applicable and payable by the buyer at the time of making the purchase.

The delivery time and date can be tracked through the courier company, details of which shall be provided by Artciti in the order dispatch confirmation email.

Please note that a delivery may take longer during holiday season or other busy periods. Artciti is unable to guarantee delivery time under any circumstances, and any queries, complaints or disputes with regards to delivery should be addressed directly to the courier company. Artciti shall be under no liability for any delay or failure to deliver the products within estimated timescales.

Risk of loss and damage of products passes on to the buyer on the date when the products are handed over to the courier company for onward delivery to the buyer. Artciti shall send an email confirming the dispatch of the order to the buyer.